Privacy Policy

Effective Date: 1st June 2023

This Privacy Policy governs the manner in which AusPharma Medical Devices (“we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (referred to as “you” or “your”) of the website www.covidflu.com.au (“Website”). This Privacy Policy applies to the Website and all products and services offered by AusPharma Medical Devices.

  1. Collection of Personal Information:

    a. Personally Identifiable Information: We may collect personally identifiable information from you in various ways, including when you visit our Website, register an account, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. This information may include your name, email address, mailing address, phone number, and other relevant details necessary for the provision of our products and services.

    b. Non-Personally Identifiable Information: We may also collect non-personally identifiable information about you whenever you interact with our Website. This information may include the browser name, type of computer or device, technical information about your means of connection to our Website (e.g., operating system, internet service provider utilized), and other similar information.

  2. Use of Personal Information:

    a. We collect and use your personal information for the following purposes:

    • To process and fulfill orders, including shipping and delivery of products.
    • To improve customer service by responding to your inquiries, requests, and support needs more effectively.
    • To personalize user experience and provide relevant content and offers.
    • To send periodic emails and newsletters regarding updates, promotions, and related product information.
    • To conduct market research, surveys, or other business analysis activities.

    b. We may use non-personally identifiable information for statistical purposes, website administration, and improving our Website and services.

  3. Protection of Personal Information:

    a. We adopt appropriate data collection, storage, and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.

    b. We use industry-standard security protocols and encryption technologies to ensure the secure transmission of sensitive data between your device and our servers.

    c. Despite our best efforts, no data transmission over the internet or electronic storage method is completely secure. We cannot guarantee the absolute security of your personal information.

  4. Sharing Personal Information:

    a. We do not sell, trade, or rent your personally identifiable information to others unless we have obtained your consent or are required by law to do so.

    b. We may share your personal information with trusted third-party service providers, business partners, and affiliates who assist us in operating our Website, conducting our business, or serving you, as long as they agree to keep the information confidential and comply with applicable data protection laws.

    c. We may also disclose your personal information if required by law or to protect our rights, property, or safety, as well as the rights, property, or safety of others.

  5. Cookies and Tracking Technologies:

    a. Our Website may use “cookies” and other tracking technologies to enhance your user experience and analyze trends. Cookies are small files that are placed on your device’s hard drive for record-keeping purposes and to track information about your activities on the Website.

    b. You may choose to disable cookies through your browser settings. However, please note that disabling cookies may limit the functionality and features of our Website.

  6. Third-Party Websites:

    a. Our Website may contain links to third-party websites, products, or services. These third-party sites have separate and independent privacy policies. We have no control over, and assume no responsibility for the content, privacy policies, or practices of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

  7. Children’s Privacy:

    a. Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have collected personal information from a child without parental consent, please contact us immediately, and we will take appropriate measures to remove the information from our records.

  8. Changes to this Privacy Policy:

    a. We reserve the right to update or revise this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our Website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

  9. Contact Us:

    a. If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

    AusPharma Medical Devices
    Address: 203 Darling St, Balmain, NSW, 2041, Australia
     Email: info@covidflu.com.au 
     Phone: +61 2 8206 9037

By using our Website, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Website.

Please note that this Privacy Policy is subject to change without prior notice. The most current version of the Privacy Policy will be available on our Website.